:root{--font-sans:var(--font-hanken),"Hanken Grotesk",ui-sans-serif,system-ui,sans-serif;--font-display:var(--font-spectral),"Spectral",Georgia,serif;--font-mono:var(--font-spline-mono),"Spline Sans Mono",ui-monospace,"SF Mono",monospace;--accent:#b07a35;--accent-700:#8c5f26;--accent-ink:#fffaf0;--accent-soft:#f3e7d2;--r:16px;--r-sm:10px;--r-lg:22px;--gap:16px;--pad:20px;--bg:#efe9dd;--bg-2:#e7dfce;--card:#fbf8f1;--card-2:#f4eee1;--ink:#2a2520;--ink-2:#6c6256;--ink-3:#9a9080;--line:#e2d9c6;--line-2:#d3c7ae;--field:#fffdf8;--good:#5d7a52;--good-soft:#e4ebda;--warn:#b07a35;--urgent:#b4402c;--urgent-soft:#f4ddd4;--info-soft:#e3e3da;--shadow-1:0 1px 2px rgba(60,45,25,0.06),0 1px 1px rgba(60,45,25,0.04);--shadow-2:0 4px 18px rgba(60,45,25,0.09),0 1px 3px rgba(60,45,25,0.05);--shadow-3:0 18px 50px rgba(50,38,20,0.16),0 4px 14px rgba(50,38,20,0.08)}.pair-warm{--font-display:var(--font-spectral),"Spectral",Georgia,serif}.pair-editorial{--font-display:var(--font-newsreader),"Newsreader",Georgia,serif}.pair-modern{--font-display:var(--font-hanken),"Hanken Grotesk",ui-sans-serif,sans-serif}*{box-sizing:border-box}body,html{margin:0;padding:0}body{font-family:var(--font-sans);color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}::selection{background:color-mix(in oklab,var(--accent) 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oklab,var(--good) 22%,transparent)}.chat-thread{flex:1 1;display:flex;flex-direction:column;gap:14px;padding:20px var(--pad) calc(118px + env(safe-area-inset-bottom))}.chat-hero{text-align:center;padding:26px 10px 10px}.chat-hero .font-display{font-size:30px;line-height:1.12}.chat-hero p{margin-top:10px;font-size:15.5px;color:var(--ink-2);line-height:1.55}.chat-trust{margin-top:14px;display:flex;flex-wrap:wrap;justify-content:center;gap:8px 16px;font-size:12.5px;color:var(--ink-3)}.chat-scroll-spacer{height:78px;flex-shrink:0}.msg-row{display:flex;gap:10px;align-items:flex-end}.msg-row.from-customer{flex-direction:row-reverse}.msg-avatar{width:28px;height:28px;border-radius:50%;flex-shrink:0;display:grid;place-items:center;background:var(--accent);color:var(--accent-ink);font-size:12.5px;font-weight:700;font-family:var(--font-display);overflow:hidden}.msg-avatar img{width:100%;height:100%;object-fit:cover}.msg-bubble{max-width:min(78%,460px);padding:11px 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ease}.composer-send:hover:not(:disabled){background:var(--accent-700)}.composer-send:active{transform:scale(.94)}.composer-send:disabled{opacity:.4}.msg-audio{display:block;width:232px;max-width:100%;height:40px;margin:2px 0 5px}.msg-voice-label{font-size:11.5px;opacity:.78;margin-bottom:3px;letter-spacing:.02em}.composer-bar-voice{align-items:center;min-height:60px}.rec-live{flex:1 1;min-width:0;display:flex;align-items:center;gap:10px;padding-left:4px;font-size:14.5px;font-weight:550}.rec-dot{width:10px;height:10px;border-radius:50%;background:var(--urgent);flex-shrink:0;animation:rec-blink 1.1s ease infinite}@keyframes rec-blink{0%,to{opacity:1}50%{opacity:.25}}.rec-time{margin-left:auto;padding-right:6px;font-family:var(--font-mono);font-size:13.5px;color:var(--ink-2)}.rec-preview{flex:1 1;min-width:0;height:40px}.powered-by{text-align:center;padding:9px 0 2px;font-size:11.5px;color:var(--ink-3)}.powered-by a{text-decoration:none;opacity:.85}.powered-by a:hover{text-decoration:underline}@media (max-width:560px){:root{--pad:16px}.chat-shell{max-width:none}.chat-header{padding-top:11px;padding-bottom:11px}.chat-logo{width:36px;height:36px;border-radius:10px}.chat-header-name{font-size:17px}.chat-thread{gap:12px;padding-top:12px}.chat-hero{padding:16px 4px 6px}.chat-hero .font-display{font-size:25px}.chat-trust{justify-content:flex-start;text-align:left}.msg-bubble{max-width:calc(100% - 42px)}.chip-row{padding-left:0}.inline-card{margin-left:0;width:100%;padding:18px}.review-line{grid-template-columns:minmax(0,1fr);gap:4px}.review-line .v{text-align:left}.composer-bar{gap:4px;padding:7px;border-radius:24px}.composer-icon{width:36px;height:36px}.composer-send{width:40px;height:40px}}.confirm-wrap{flex:1 1;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:40px var(--pad);gap:14px;animation:msg-in .35s ease 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